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Who is Erie Insurance?
The Erie Insurance Group was founded in 1925 by H.O. Hirt and O.G. Crawford.
Headquartered in Erie, Pennsylvania, The ERIE has grown to be one of the most respected
insurers in the country.
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Erie Insurance Group was founded with a single purpose in mind, as reflected in our corporate philosophy: "To provide
our Policyholders with as near perfect protection, as near perfect service,
as is humanly possible, and to do so at the lowest possible cost." We remain committed to this service philosophy today.
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The ERIE is one of the top auto insurers and one of the largest property/casualty writers in the United States out of approximately 3,500
companies. In life insurance, The ERIE has grown to be among the top 25 percent of approximately 1,800 life
companies in the country.
The Erie Insurance Exchange and Erie Insurance Company have earned the A++ Superior rating, the highest rating given by the A.M. Best Company, America's leading authority on
Insurance Company performance. Erie Family Life Insurance Company is consistently awarded an A+ Superior Rating by A.M.
Best. These superior ratings signify soundness of investments, control of expenses, reserve adequacy and competence in underwriting.
The ERIE's Promise of Service
The quality of service provided to each Policyholder is our prime concern, as is evidenced in our motto: "EIRE is Above all in Service." We realize that each policy sold is a promise of service; a promise we're prepared to keep. That's why we use our own
trained adjusters, whenever possible, ensuring that your claim will be settled quickly and fairly. It's
also why we offer claims services including, but not limited to, the following:
- Contact standards, ensuring you'll be personally contacted the same day of the report of loss.
- After-hours service, allowing you to report losses after normal business hours, on weekends and on holidays, toll free at 1-800-367-3743. Emergency claims representatives are available to speak with you
24 hours a day, 365 days a year.
- Language translation service, providing you an interpreter on the line, when necessary, to communicate with Policyholders in their own language.
- ATM card access for designated claims representatives, so that money can be provided in the event of an emergency loss situation. This allow us to provide money to you when you need it most, for accommodations, food and clothing.
- And much, much more.
It is because of this very commitment to the promise of service that The ERIE continually receives distinguished marks for service from independent consumer organization. And it is what has earned ERIE its long standing reputation for providing fast, fair and courteous claims service.
The ERIE Agent
ERIE Agents are a unique blend of independent business persons and loyal representatives of Erie Insurance Group.
The ERIE recongnizes that its Agents are among the most visible reflections of the Company to our Policyhoders, and the Company works hard to provide Agents with the resources needed to meet Polcyholders' needs.
ERIE Agents are appointed only after they demondstrate a thorough knowledge and understanding of the insurance industry. They must also display the ability to be professional, conscientious, forthright, thorough and intelligent. Most of all, when you deal with an Agent representing The ERIE, you can be certain the Agent has a genuine desire to efficiently serve your needs.
At The ERIE, service means not only satisfying customer needs but exceeding their expectations.
We understand Policyholders expect to be treated fairly when talking to an Agent, speaking to Home Office personnel or when dealing with a claim. The ERIE is built on this type of service, and has earned a long standing reputation for fast, fair and efficient claims service.
The ERIE's Products
The ERIE believes its product to be the best the industry has to offer in auto, home, business and life insurance.
- ERIE's Personal Auto Insurance offers reliability, performance, and affordable price.
- ERIE's Homeowner's insurance is a contemporary package of protection that's designed to meet your home insurance needs.
- The ERIE aslo offers a variety of business insurance products, including property and liability package policies, workers compensation,
business catastrophe liability (commercial upbrella), business automobile and bonds.
- Erie Family LIfe's complete line of individual and business life insurance includes term, permanent, juvenile and annuities.
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